Privacy Policy
Operated by: YUSR CAR RENTAL L.L.C (YUSR.RENT)
Trade License No.: 1478593
Registered Address: Office 1501, Tameem House, Barsha Heights, Dubai, United Arab Emirates
Legal Type: Limited Liability Company – Single Owner (LLC–SO)
Email: info@yusr.rent
Phone: +971 56 864 7747

1. Introduction
This Privacy Policy describes how YUSR CAR RENTAL L.L.C (“we”, “us”, “our”) collects, uses, processes, and protects the personal data you provide when you access or use our website yusr.rent, or when you apply for, request, or use any of our rent-to-own, car rental, or related services.
We are committed to compliance with all applicable UAE laws and regulations regarding data protection, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), and any implementing regulations or guidance issued by the UAE Data Office.

2. Information We Collect
We may collect and process the following categories of personal data:
  • Identity data: full name; Emirates ID / UAE ID / Passport; residency status
  • Contact data: email address; telephone number; address if required
  • Financial data: proof of income, bank statements, and other documentation required for rent-to-own or rental agreements
  • Driving data: driving license details; vehicle registration or ownership details
  • Transactional data: payments, down payments, rental amounts, insurance details (if insurance is arranged through us)
  • Usage and technical data: IP address, browser information, device identifiers, cookies, and other website analytics data
  • Other supporting documents: e.g. proof of address, visa, AECB/credit history if requested

3. Purposes for Processing
We process your personal data for the following purposes:
  • To assess eligibility for rent-to-own or rental services
  • To verify identity, financial standing, driving credentials, and residency
  • To prepare and execute contracts, including insurance, registration, and payment arrangements
  • To communicate about your application, payments, or contract status
  • For accounting, legal compliance, auditing, and risk management
  • To analyze and improve our website and customer experience
  • To comply with UAE regulatory and legal obligations

4. Legal Basis for Processing
Processing is carried out under one or more of the following lawful bases:
  • Consent: where you explicitly agree to provide and use your data
  • Contractual necessity: to perform our contractual obligations
  • Legal obligation: to comply with UAE laws and regulations

5. Sharing of Personal Data
We do not share personal data with third parties unless:
  • You consent (e.g., for insurance, registration, or payment processing)
  • Disclosure is legally required under UAE law or an official order
  • It is necessary to fulfill your contractual obligations
All authorized third parties will be bound by confidentiality and data protection terms equivalent to those in this Policy.

6. Cookies and Tracking
Our website uses cookies, analytics tools, and similar technologies to improve functionality, personalize experiences, and monitor site usage.
You may disable cookies via browser settings, but some site functions may be affected.


7. Data Retention
We retain personal data only as long as necessary for:
  • Contractual or service-related obligations
  • Legal or regulatory compliance (e.g., accounting, tax)
  • Legitimate business interests (e.g., fraud prevention, dispute resolution)
After that, data will be securely deleted or anonymized in accordance with UAE law.

8. Data Security

We employ appropriate technical and organizational measures to safeguard your data, including:
  • Encryption and secure data storage
  • Access controls and employee confidentiality obligations
  • Secure communication protocols
  • Regular audits of data protection practices

9. Your Rights
Under the UAE PDPL, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Withdraw consent (where applicable)
  • Object to or restrict processing within lawful limits
  • File a complaint with the UAE Data Office
Requests may be submitted via info@yusr.rent.

10. Updates to this Policy
We may periodically update this Policy. Any material changes will be posted on our website with an updated “Effective Date”.

11. Contact Information

YUSR CAR RENTAL L.L.C (YUSR.RENT)
Office 1501, Tameem House, Barsha Heights, Dubai, UAE
Email: info@yusr.rent
Phone: +971 56 864 7747
Trade License No.: 1478593